Exchange and Return Policy

At Enabl Life, we strive to provide our customers with a seamless and satisfactory shopping experience. Our Exchange and Return Policy is designed to ensure that you are completely satisfied with your purchase. Please take a moment to review the following guidelines:

1. Eligibility for Returns and Exchanges:

- Defective or Damaged Items: If you receive a defective or damaged item, please contact our Customer Service team within 7 days of receiving your order. We will provide instructions on how to return the item for a replacement or refund.

- Incorrect Item Received: In the rare event that you receive the wrong item, please contact us within 7 days of receiving your order. We will arrange for the correct item to be shipped to you or provide a refund.

- Unsatisfactory Non-personalized Items: If you are not satisfied with a non-personalized item, you may return it within 7 days of receiving your order for a refund or exchange. The item must be in its original condition with all tags and packaging intact.

2. Personalized Items:

- Customized or Personalized Items: Unfortunately, we cannot accept returns or exchanges for personalized or customized items unless they are defective or damaged. Please double-check all personalization details before completing your order.

3. Return Procedure:
To initiate a return or exchange, follow these steps:

- Contact Customer Service: Reach out to our Customer Service team via email at or through our online contact form. Provide your order number, details of the item(s) you wish to return or exchange, and the reason for the return.

- Return Authorization: Once your return request is approved, we will provide you with a Return Authorization (RA) number and instructions on how to return the item(s).

- Packaging: Pack the item(s) securely in the original packaging (if available) and include the RA number on the package.

- Shipping: Our courier partner will pick up the return package once you request a return that is approved by us. 

4. Refund Process:

- Processing Time: Once we receive your return, please allow 5-7 business days for us to inspect the item(s) and process the refund or exchange.

- Refund Method: Refunds will be issued to the original payment method used for the purchase.

5. Additional Information:

- Shipping Costs: Original shipping costs are non-refundable unless the return is due to a defective or incorrect item.

- Restocking Fee: Restocking fee for Rs. 100 + GST will be applicable in every order. This fee will be communicated to you during the return authorization process.

- Contact Information: For any questions or concerns regarding our Exchange and Return Policy, please contact our Customer Service team at

Enabl Life reserves the right to update or modify this Exchange and Return Policy at any time without prior notice. Please check our website for the most current version.